Refunds and Cancellations


We only issue refunds within the first 14 days of a payment so please be committed when placing your order. Here is our Policy for refunds in Pontefract.

32.  When you make a payment you are committed to going through with the booking right to the very end. The contract is between us at David Gray TV and yourself, and will not become effective until the initial amount due has been paid. At the time the contract takes effect, David Gray TV shall reserve the date and time agreed upon, and not make any other reservations or accept any other clients for said date and time. For this reason, in the event that you cancel the contract for any reason outside the 14 day cooling off period, all monies paid shall be retained by David Gray TV in order to offset our loss of business.

33. Any orders placed for any merchandise such as a USB for example, that may be faulty, will be replaced free of charge. 

34. We don't pay compensation whatsoever.

35. If we cancel your order for any reason, or if you cancel within the first 14 days, and a refund is issued, then please note that all refunds are paid on the 15th of each month. If you cancel on the 14th day of the month then your refund will be issued the next day on the 15th. If you cancel on the 16th of the month then your refund will be issued on the 15th of the following month.